Passenger Attendants
Passenger attendants help keep travelers safe and comfortable on ships, buses, trains, and at stations or terminals. They explain safety equipment use, serve food and beverages, answer travel questions, and assist passengers throughout their journey. The work takes place in transportation settings where attendants interact with the public regularly.
Four short assessments and your background, scored against passenger attendants and 13,000 other careers — with the reasons. Free.
A day in the work
A typical week involves greeting passengers, demonstrating safety procedures, and monitoring compliance throughout trips. Attendants prepare and serve meals or drinks, respond to passenger requests and questions, and handle minor issues that arise during transit. They may work different shifts including early mornings, evenings, or overnight runs depending on the transportation schedule.
Who this work suits
Holland code CSR. Conventional work is organized, detail-oriented work with clear procedures. Aptly’s interest assessment scores you on the same six scales.
You tend to do well in this work if you prefer structured routines and following established procedures. You enjoy direct interaction with people, answering their questions, and helping them feel secure during their travel.
What it takes
Preparation: Some preparation (usually high school; some on-the-job training).
Skills that matter most
Knowledge areas
Pay by state
| State | 25th pct | Median | 75th pct | Employed |
|---|---|---|---|---|
| Alaska | $54,290 | $54,290 | $54,290 | 220 |
| District of Columbia | $44,480 | $52,730 | $54,180 | 710 |
| Kentucky | $44,810 | $44,810 | $44,810 | — |
| Massachusetts | $37,470 | $43,350 | $45,310 | 1,330 |
| California | $37,060 | $43,340 | $50,210 | 2,810 |
| Hawaii | $36,480 | $42,360 | $46,290 | 610 |
| Washington | $41,090 | $41,760 | $45,480 | 900 |
| New York | $40,240 | $41,590 | $41,880 | 3,190 |
| Michigan | $38,820 | $40,250 | $40,260 | 840 |
| Oregon | $36,980 | $39,910 | $39,940 | — |
| New Jersey | $39,710 | $39,760 | $41,320 | 640 |
| Illinois | $38,930 | $38,930 | $38,930 | 1,700 |
All 50 states, D.C. and Puerto Rico
Training
Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.
Related occupations
Four short assessments and your background, scored against passenger attendants and 13,000 other careers — with the reasons. Free.
O*NET-SOC 53-6061.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.