Postmasters and Mail Superintendents
Postmasters and mail superintendents oversee the operations of U.S. post offices or coordinate postal workers' activities. They handle administrative tasks, budgeting, staffing, and service delivery to ensure mail processing and distribution run smoothly. These supervisors work in post office locations ranging from small rural facilities to large urban centers.
Four short assessments and your background, scored against postmasters and mail superintendents and 13,000 other careers — with the reasons. Free.
A day in the work
A typical week involves reviewing mail volume reports, scheduling staff shifts, and addressing operational issues. Postmasters meet with employees about performance and training, handle customer service problems, and ensure compliance with postal regulations. They monitor equipment maintenance, manage inventory, and may work some evening or weekend hours during peak mail periods or when covering absences.
Who this work suits
Holland code ECS. Enterprising work is leading, persuading and making decisions. Aptly’s interest assessment scores you on the same six scales.
You thrive in roles that combine planning, organization, and leadership. If you prefer following established procedures while directing others and solving practical day-to-day problems, this career uses your strengths well.
What it takes
Preparation: Some preparation (usually high school; some on-the-job training). Most people in this occupation hold a high school diploma.
Skills that matter most
Knowledge areas
Pay by state
| State | 25th pct | Median | 75th pct | Employed |
|---|---|---|---|---|
| Florida | $96,080 | $102,880 | $113,090 | 350 |
| California | $94,350 | $101,150 | $111,740 | 800 |
| New Jersey | $94,810 | $101,100 | $107,640 | 440 |
| Rhode Island | $94,640 | $99,900 | $103,580 | 40 |
| Tennessee | $93,640 | $99,170 | $104,540 | 260 |
| Hawaii | $90,130 | $99,070 | $107,740 | 60 |
| Arizona | $89,670 | $99,050 | $106,250 | 150 |
| South Carolina | $93,060 | $98,940 | $105,600 | 210 |
| Indiana | $93,310 | $98,680 | $105,230 | 290 |
| Kentucky | $93,970 | $98,570 | $103,710 | 240 |
| Utah | $89,940 | $98,570 | $104,040 | 110 |
| Delaware | $94,060 | $98,550 | $107,270 | 40 |
All 50 states
Certifications people in this field hold
- Certified Mail Manager (CMM) — In-Plant Printing and Mailing Association
- Certified Mail and Distribution Systems Manager (CMDSM) — Mail Systems Management Association
Training
Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.
Job titles in this occupation
Related occupations
Four short assessments and your background, scored against postmasters and mail superintendents and 13,000 other careers — with the reasons. Free.
O*NET-SOC 11-9131.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.