Careers · Public Safety Telecommunicators · Massachusetts
Public Safety Telecommunicators in Massachusetts
Public safety telecommunicators operate communication systems to receive emergency calls at 9-1-1 centers and emergency operations facilities. They take information about crimes, fires, medical emergencies, and other urgent situations, then relay details to appropriate responders In Massachusetts the median pay is $61,720 a year, 16% above the national median of $53,040.
$61,720median pay in Massachusetts, per year
$52,510–$68,090middle half earn
2,790employed in Massachusetts
$53,040U.S. median, for comparison
Are you suited for this?
Four short assessments and your background, scored against public safety telecommunicators and 13,000 other careers — with the reasons. Free.
Four short assessments and your background, scored against public safety telecommunicators and 13,000 other careers — with the reasons. Free.
What it takes
Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.
Skills that matter most
Active ListeningSpeakingSocial PerceptivenessCritical ThinkingCoordinationService OrientationReading ComprehensionJudgment and Decision Making
Knowledge areas
Public Safety and SecurityLaw and GovernmentEnglish LanguageTelecommunicationsCustomer and Personal ServiceGeography
Full profile, interests that fit, certifications and training: Public Safety Telecommunicators.
Licenses and training in Massachusetts
Public Safety Telecommunicators pay in other states
California · $80,120Washington · $78,850Oregon · $71,980Alaska · $66,660Minnesota · $66,550Colorado · $63,520Connecticut · $62,410New York · $61,450Illinois · $61,260Nevada · $60,040
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Are you suited for this?
Four short assessments and your background, scored against public safety telecommunicators and 13,000 other careers — with the reasons. Free.
Four short assessments and your background, scored against public safety telecommunicators and 13,000 other careers — with the reasons. Free.
O*NET-SOC 43-5031.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Massachusetts, annual.