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Careers · Management

Social and Community Service Managers

Social and community service managers oversee the day-to-day operations of social service programs and community organizations. They direct staff such as social workers and counselors, manage budgets, set program policies, and ensure services reach those who need them. These managers work in nonprofits, government agencies, schools, hospitals, and community centers.

$80,390median pay, U.S., per year
$64,290–$103,200middle half earn
209Kemployed in the U.S.
Bachelor’s degreetypical education · 82% hold a bachelor’s or higher
HighAI exposure · AI tools can speed up many tasks. Skills in using them will matter, and some roles may change.
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A day in the work

A typical week involves staff meetings to review program performance, budget reviews to track spending against allocations, and meetings with participants or community partners. Managers handle hiring and supervision of social workers or counselors, respond to policy questions from staff, and document program outcomes for funders. Time splits between administrative tasks at a desk and visiting program sites to observe operations and meet with clients.

Who this work suits

Enterprising
100Social
74Conventional
54Artistic
24Investigative
19Realistic
0

Holland code ESC. Enterprising work is leading, persuading and making decisions. Aptly’s interest assessment scores you on the same six scales.

You likely enjoy leading teams and building organizational systems while staying connected to the social mission. You're drawn to both the business side—budgets, strategy, hiring—and the people side of helping vulnerable populations. You work well with competing demands and find satisfaction in enabling frontline workers to do their jobs effectively.

What it takes

Preparation: Considerable preparation (most need a bachelor’s degree and several years of experience). Most people in this occupation hold a bachelor’s degree.

Skills that matter most

Social PerceptivenessService OrientationActive ListeningCritical ThinkingActive LearningMonitoringCoordinationComplex Problem Solving

Knowledge areas

Customer and Personal ServiceAdministration and ManagementEnglish LanguagePsychologyEducation and TrainingPersonnel and Human Resources

Who is hiring

54open roles like this on employer career sites
34employers hiring
14posted in the last 7 days
Remote · CA · NYwhere most openings are

Openings right now

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

Pay by state

State25th pctMedian75th pctEmployed
District of Columbia$87,990$106,700$135,000640
Washington$84,250$103,000$128,6503,650
Alaska$78,000$98,370$119,230830
Colorado$77,350$97,440$127,8402,800
New York$77,200$95,980$122,84019,340
New Jersey$76,900$95,290$122,2205,530
Virginia$74,080$94,970$120,1803,300
Tennessee$71,770$88,240$106,2602,770
Maryland$71,720$87,450$115,6804,300
Oregon$72,130$87,010$118,3803,390
South Dakota$75,200$86,870$104,610450
North Dakota$75,990$86,630$98,200510
All 50 states, D.C. and Puerto Rico

Certifications people in this field hold

Training

Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.

Job titles in this occupation

Related occupations

Are you suited for this?
Four short assessments and your background, scored against social and community service managers and 13,000 other careers — with the reasons. Free.
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O*NET-SOC 11-9151.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.