Ushers, Lobby Attendants, and Ticket Takers
Ushers, lobby attendants, and ticket takers help patrons at entertainment venues like theaters, concert halls, and stadiums. They collect tickets, direct people to seats, assist with lost and found, and provide information about facility locations such as restrooms and concessions.
Four short assessments and your background, scored against ushers, lobby attendants, and ticket takers and 13,000 other careers — with the reasons. Free.
A day in the work
A typical shift involves greeting patrons at entrances, scanning or collecting tickets, and directing guests to appropriate seating areas. Staff may search for lost items, answer questions about venue amenities, and help ensure patrons find facilities like restrooms or exits. Peak activity occurs during arrival times and intermissions, with quieter periods during performances or events.
Who this work suits
Holland code CSE. Conventional work is organized, detail-oriented work with clear procedures. Aptly’s interest assessment scores you on the same six scales.
You'd do well in this role if you're comfortable with routine, structured tasks and have a natural inclination to help people navigate unfamiliar spaces. Success in these positions comes from being organized, reliable, and genuinely interested in making patrons' experiences smoother.
What it takes
Preparation: Some preparation (usually high school; some on-the-job training).
Skills that matter most
Knowledge areas
Who is hiring
Pay by state
| State | 25th pct | Median | 75th pct | Employed |
|---|---|---|---|---|
| Washington | $36,180 | $41,010 | $44,870 | 4,070 |
| Colorado | $37,260 | $38,380 | $38,380 | 2,960 |
| District of Columbia | $36,940 | $37,930 | $39,380 | 770 |
| California | $36,130 | $37,870 | $41,590 | 16,460 |
| New York | $34,840 | $37,110 | $42,470 | 6,910 |
| New Jersey | $33,000 | $35,990 | $38,750 | 3,030 |
| Maine | $33,370 | $35,850 | $42,030 | 400 |
| Connecticut | $34,220 | $34,940 | $36,860 | 1,130 |
| Alaska | $30,620 | $34,680 | $37,250 | 180 |
| Illinois | $31,680 | $34,560 | $35,140 | 5,160 |
| Montana | $30,570 | $34,420 | $35,360 | — |
| Oregon | $33,260 | $34,110 | $37,470 | 1,100 |
All 50 states, D.C. and Puerto Rico
Training
Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.
Job titles in this occupation
Related occupations
Four short assessments and your background, scored against ushers, lobby attendants, and ticket takers and 13,000 other careers — with the reasons. Free.
O*NET-SOC 39-3031.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.