First-Line Supervisors of Personal Service Workers
First-line supervisors of personal service workers oversee and coordinate employees in service settings such as salons, spas, fitness centers, and similar businesses. They manage day-to-day operations, staff schedules, customer service, and work quality. These supervisors typically come up through personal service roles themselves and apply hands-on knowledge to lead their teams.
Four short assessments and your background, scored against first-line supervisors of personal service workers and 13,000 other careers — with the reasons. Free.
A day in the work
A typical week involves scheduling staff shifts, monitoring service quality, handling customer concerns, and managing inventory or supplies. Supervisors spend time on the floor observing workers, providing feedback, and stepping in when needed. Administrative tasks include payroll coordination, compliance with regulations, and performance evaluations. They may also train new employees and resolve scheduling conflicts.
Who this work suits
Holland code ECS. Enterprising work is leading, persuading and making decisions. Aptly’s interest assessment scores you on the same six scales.
You do well in this role if you're naturally drawn to organizing operations and managing people, and you prefer structured, rule-based environments. You likely enjoy building systems that work reliably and aren't drawn to creative or abstract work. Strong interpersonal skills and comfort with business processes serve you well.
What it takes
Preparation: Medium preparation (vocational training, an associate degree, or related experience). Most people in this occupation hold an associate degree.
Skills that matter most
Knowledge areas
Pay by state
| State | 25th pct | Median | 75th pct | Employed |
|---|---|---|---|---|
| Rhode Island | $50,370 | $60,680 | $61,450 | 460 |
| Washington | $51,200 | $59,980 | $70,130 | 1,440 |
| New York | $45,460 | $58,900 | $70,630 | 8,580 |
| Vermont | $48,530 | $58,490 | $60,630 | 200 |
| Oregon | $47,790 | $58,240 | $62,090 | 2,300 |
| District of Columbia | $48,070 | $56,670 | $73,690 | 260 |
| California | $43,620 | $56,110 | $66,650 | 9,390 |
| Hawaii | $48,530 | $54,950 | $66,340 | 740 |
| Colorado | $44,380 | $54,530 | $68,870 | 3,160 |
| New Jersey | $43,710 | $54,330 | $64,990 | 4,640 |
| Massachusetts | $44,690 | $53,740 | $70,320 | 1,600 |
| Maine | $45,960 | $52,780 | $60,360 | 410 |
All 50 states, D.C. and Puerto Rico
Training
Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.
Job titles in this occupation
Related occupations
Four short assessments and your background, scored against first-line supervisors of personal service workers and 13,000 other careers — with the reasons. Free.
O*NET-SOC 39-1022.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.