Aptly
Careers · Office and administrative support

Interviewers, Except Eligibility and Loan

Interviewers conduct structured conversations with people to gather information for applications, forms, and questionnaires. They ask standardized questions, record responses accurately, and help respondents complete paperwork. This work happens in offices, over the phone, through mail, or in person at various organizations that need systematic data collection.

$45,920median pay, U.S., per year
$38,330–$53,090middle half earn
148Kemployed in the U.S.
Certificate or training programtypical education · 1% hold a bachelor’s or higher
ModerateAI exposure · AI tools can speed up some tasks; the core of the job stays human.
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Four short assessments and your background, scored against interviewers, except eligibility and loan and 13,000 other careers — with the reasons. Free.
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A day in the work

A typical week involves contacting assigned individuals, asking prepared questions in a consistent manner, and carefully documenting answers. Interviewers may clarify questions when respondents are uncertain, organize completed forms, and file materials according to procedures. Some days involve mostly phone calls, while others include in-person meetings or reviewing and sorting accumulated paperwork.

Who this work suits

Conventional
84Social
52Enterprising
44Investigative
15Artistic
6Realistic
0

Holland code CSE. Conventional work is organized, detail-oriented work with clear procedures. Aptly’s interest assessment scores you on the same six scales.

You do well in this role if you prefer structured tasks and clear guidelines over ambiguous situations. You're organized and detail-oriented, and you find satisfaction in helping people navigate forms and processes. Strong communication skills and comfort speaking with diverse individuals matter most.

What it takes

Preparation: Medium preparation (vocational training, an associate degree, or related experience). Most people in this occupation hold a certificate or training program.

Skills that matter most

Active ListeningSpeakingReading ComprehensionSocial PerceptivenessWritingCritical ThinkingService OrientationTime Management

Knowledge areas

Customer and Personal ServiceEnglish LanguageAdministrativeComputers and ElectronicsMathematics (knowledge)Administration and Management

Who is hiring

1open role like this on employer career sites
1employer hiring
0posted in the last 7 days
Remotewhere most openings are

Pay by state

Training

Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.

Job titles in this occupation

Related occupations

Are you suited for this?
Four short assessments and your background, scored against interviewers, except eligibility and loan and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 43-4111.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.