Concierges
Concierges handle personal requests and provide information to guests and residents at hotels, apartments, and office buildings. They arrange transportation, book entertainment, answer questions, take messages, and coordinate with housekeeping and maintenance staff. The role requires strong communication skills and the ability to solve problems quickly.
Four short assessments and your background, scored against concierges and 13,000 other careers — with the reasons. Free.
A day in the work
A concierge's day involves fielding phone calls and in-person requests from guests or residents. Tasks might include booking restaurant reservations, arranging car services, providing local recommendations, coordinating maintenance requests, managing messages, and handling special requests like event tickets or travel arrangements. Most of the work happens at a front desk or service desk, with frequent interruptions requiring quick switches between tasks and constant problem-solving.
Who this work suits
Holland code SEC. Social work is helping, teaching and working closely with people. Aptly’s interest assessment scores you on the same six scales.
You'd be well-suited to this work if you enjoy interacting with people and building relationships while solving practical problems. You likely prefer roles where you can take initiative, make decisions, and see direct results from your efforts in serving others.
What it takes
Preparation: Some preparation (usually high school; some on-the-job training). Most people in this occupation hold a high school diploma.
Skills that matter most
Knowledge areas
Who is hiring
Pay by state
| State | 25th pct | Median | 75th pct | Employed |
|---|---|---|---|---|
| Hawaii | $48,530 | $60,090 | $64,080 | 510 |
| New York | $46,960 | $57,570 | $61,320 | 6,040 |
| Rhode Island | $48,460 | $54,850 | $54,850 | — |
| Wyoming | $51,660 | $52,060 | $60,220 | 50 |
| Washington | $43,530 | $47,330 | $48,880 | 1,320 |
| Colorado | $38,540 | $46,720 | $49,420 | 580 |
| Vermont | $37,000 | $45,610 | $45,630 | 90 |
| Maine | $41,720 | $45,330 | $53,320 | 110 |
| California | $38,530 | $43,560 | $53,580 | 5,150 |
| Connecticut | $35,870 | $40,550 | $49,070 | 400 |
| Wisconsin | $39,990 | $40,460 | $42,720 | 260 |
| Massachusetts | $38,040 | $40,120 | $48,880 | — |
All 50 states, D.C. and Puerto Rico
Training
Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.
Job titles in this occupation
Related occupations
Four short assessments and your background, scored against concierges and 13,000 other careers — with the reasons. Free.
O*NET-SOC 39-6012.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.