Aptly

Correspondence Clerks in Illinois

Correspondence clerks compose written and electronic responses to customer inquiries, complaints, and requests. They handle letters about merchandise orders, damage claims, billing errors, credit issues, and service problems In Illinois the median pay is $46,280 a year, 1% below the national median of $46,800.

$46,280median pay in Illinois, per year
$40,790–$58,750middle half earn
50employed in Illinois
$46,800U.S. median, for comparison
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What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a certificate or training program.

Skills that matter most

WritingReading ComprehensionActive ListeningSpeakingCritical ThinkingJudgment and Decision MakingSocial PerceptivenessService Orientation

Knowledge areas

AdministrativeEnglish LanguageCustomer and Personal ServiceEconomics and AccountingMathematics (knowledge)Computers and Electronics

Full profile, interests that fit, certifications and training: Correspondence Clerks.

Licenses and training in Illinois

Correspondence Clerks pay in other states

Related occupations

Are you suited for this?
Four short assessments and your background, scored against correspondence clerks and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 43-4021.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Illinois, annual.