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Customer Service Representatives in Alabama

Customer service representatives answer questions and resolve complaints from customers about products and services. They work in call centers, retail locations, or online platforms, following scripts and company procedures to handle routine inquiries In Alabama the median pay is $38,400 a year, 14% below the national median of $44,770.

$38,400median pay in Alabama, per year
$34,370–$46,500middle half earn
33,290employed in Alabama
$44,770U.S. median, for comparison
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Who is hiring in Alabama

679open roles like this on employer career sites, 521 in Alabama or remote
32employers hiring
104posted in the last 7 days
Remote · CA · PAwhere most openings are

Openings in Alabama and remote

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningService OrientationSpeakingReading ComprehensionCritical ThinkingComplex Problem SolvingTime ManagementWriting

Knowledge areas

Customer and Personal ServiceEnglish LanguageAdministration and ManagementSales and MarketingMathematics (knowledge)Administrative

Full profile, interests that fit, certifications and training: Customer Service Representatives.

Licenses and training in Alabama

Customer Service Representatives pay in other states

Related occupations

Are you suited for this?
Four short assessments and your background, scored against customer service representatives and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 43-4051.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Alabama, annual.