Aptly

Customer Service Representatives in Maryland

Customer service representatives answer questions and resolve complaints from customers about products and services. They work in call centers, retail locations, or online platforms, following scripts and company procedures to handle routine inquiries In Maryland the median pay is $42,830 a year, 4% below the national median of $44,770.

$42,830median pay in Maryland, per year
$36,430–$50,490middle half earn
37,740employed in Maryland
$44,770U.S. median, for comparison
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Who is hiring in Maryland

681open roles like this on employer career sites, 523 in Maryland or remote
32employers hiring
106posted in the last 7 days
Remote · CA · PAwhere most openings are

Openings in Maryland and remote

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningService OrientationSpeakingReading ComprehensionCritical ThinkingComplex Problem SolvingTime ManagementWriting

Knowledge areas

Customer and Personal ServiceEnglish LanguageAdministration and ManagementSales and MarketingMathematics (knowledge)Administrative

Full profile, interests that fit, certifications and training: Customer Service Representatives.

Licenses and training in Maryland

Customer Service Representatives pay in other states

Related occupations

Are you suited for this?
Four short assessments and your background, scored against customer service representatives and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 43-4051.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Maryland, annual.