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Customer Service Representatives in Michigan

Customer service representatives answer questions and resolve complaints from customers about products and services. They work in call centers, retail locations, or online platforms, following scripts and company procedures to handle routine inquiries In Michigan the median pay is $43,950 a year, 2% below the national median of $44,770.

$43,950median pay in Michigan, per year
$36,150–$50,060middle half earn
71,310employed in Michigan
$44,770U.S. median, for comparison
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Who is hiring in Michigan

682open roles like this on employer career sites, 524 in Michigan or remote
32employers hiring
107posted in the last 7 days
Remote · CA · PAwhere most openings are

Openings in Michigan and remote

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningService OrientationSpeakingReading ComprehensionCritical ThinkingComplex Problem SolvingTime ManagementWriting

Knowledge areas

Customer and Personal ServiceEnglish LanguageAdministration and ManagementSales and MarketingMathematics (knowledge)Administrative

Full profile, interests that fit, certifications and training: Customer Service Representatives.

Licenses and training in Michigan

Customer Service Representatives pay in other states

Related occupations

Are you suited for this?
Four short assessments and your background, scored against customer service representatives and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 43-4051.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Michigan, annual.