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Careers · Patient Representatives · Massachusetts

Patient Representatives in Massachusetts

Patient representatives help people navigate healthcare systems by answering questions about policies, assisting with service access, and supporting medical decision-making. They work in hospitals, clinics, insurance companies, and other healthcare facilities, serving as liaisons between patients and healthcare providers. In Massachusetts the median pay is $60,500 a year, 20% above the national median of $50,290.

$60,500median pay in Massachusetts, per year
$48,290–$75,290middle half earn
3,550employed in Massachusetts
$50,290U.S. median, for comparison
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Who is hiring in Massachusetts

90open roles like this on employer career sites, 4 in Massachusetts or remote
9employers hiring
64posted in the last 7 days
CA · TN · COwhere most openings are

Openings in Massachusetts and remote

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

What it takes

Preparation: Medium preparation (vocational training, an associate degree, or related experience).

Skills that matter most

Active ListeningSpeakingService OrientationReading ComprehensionSocial PerceptivenessCoordinationCritical ThinkingPersuasion

Knowledge areas

Customer and Personal ServiceEnglish LanguagePsychologyMedicine and DentistryTherapy and CounselingAdministrative

Full profile, interests that fit, certifications and training: Patient Representatives.

Licenses and training in Massachusetts

Patient Representatives pay in other states

Related occupations

Are you suited for this?
Four short assessments and your background, scored against patient representatives and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 29-2099.08. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Massachusetts, annual.