Aptly
Careers · Community and social service

Social and Human Service Assistants

Social and human service assistants support social workers, psychologists, and other professionals by helping clients access benefits and community services. They work in hospitals, mental health clinics, nonprofits, government agencies, and rehabilitation centers, assisting with paperwork, connecting people to resources, and providing basic support to individuals and families.

$45,930median pay, U.S., per year
$38,150–$54,350middle half earn
438Kemployed in the U.S.
Bachelor’s degreetypical education · 55% hold a bachelor’s or higher
ModerateAI exposure · AI tools can speed up some tasks; the core of the job stays human.
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A day in the work

A typical week involves meeting with clients to understand their needs, completing intake forms and applications for assistance programs, and researching available services. Assistants may schedule appointments, follow up on referrals, maintain client records, and answer questions about benefits eligibility. Much time goes toward coordinating between clients and service providers, often by phone and email, to ensure people get connected to the help they need.

Who this work suits

Social
85Conventional
60Enterprising
44Investigative
30Artistic
16Realistic
5

Holland code SCE. Social work is helping, teaching and working closely with people. Aptly’s interest assessment scores you on the same six scales.

You tend to be organized and detail-oriented, comfortable following established procedures and managing administrative tasks. You're drawn to helping others and find satisfaction in problem-solving practical challenges that affect people's access to services and support.

What it takes

Preparation: Considerable preparation (most need a bachelor’s degree and several years of experience). Most people in this occupation hold a bachelor’s degree.

Skills that matter most

Active ListeningSpeakingSocial PerceptivenessService OrientationReading ComprehensionCoordinationWritingCritical Thinking

Knowledge areas

Customer and Personal ServicePsychologyTherapy and CounselingEnglish LanguageAdministrativeSociology and Anthropology

Who is hiring

12open roles like this on employer career sites
5employers hiring
3posted in the last 7 days
Remote · CAwhere most openings are

Openings right now

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

Pay by state

Certifications people in this field hold

Training

Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.

Job titles in this occupation

Related occupations

Are you suited for this?
Four short assessments and your background, scored against social and human service assistants and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 21-1093.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.