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Careers · Management

General and Operations Managers

General and operations managers plan, direct, and coordinate the daily operations of organizations across public and private sectors. They oversee multiple departments or locations, formulating policies, managing resources, and ensuring smooth organizational functioning. These managers work in diverse industries including manufacturing, healthcare, retail, government, and professional services.

$105,770median pay, U.S., per year
$72,320–$167,280middle half earn
3.5Memployed in the U.S.
Certificate or training programtypical education · 28% hold a bachelor’s or higher
ModerateAI exposure · AI tools can speed up some tasks; the core of the job stays human.
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A day in the work

A typical week involves meetings with department heads to review performance and address operational issues. Managers analyze budgets, approve expenditures, and allocate resources across departments. They respond to staffing needs, review reports on productivity and quality metrics, and communicate organizational policies. Time is split between strategic planning for long-term goals and handling immediate operational challenges that arise across different business units.

Who this work suits

Enterprising
100Conventional
72Social
40Investigative
23Realistic
20Artistic
5

Holland code ECS. Enterprising work is leading, persuading and making decisions. Aptly’s interest assessment scores you on the same six scales.

You likely enjoy leading organizations and making strategic business decisions if you excel in this role. You're comfortable with detail-oriented work and established procedures, preferring to work within structured systems. People drawn to this career typically combine enterprising ambition with conventional practicality.

What it takes

Preparation: Considerable preparation (most need a bachelor’s degree and several years of experience). Most people in this occupation hold a certificate or training program.

Skills that matter most

Reading ComprehensionActive ListeningSpeakingMonitoringCritical ThinkingCoordinationSocial PerceptivenessManagement of Personnel Resources

Knowledge areas

Administration and ManagementCustomer and Personal ServiceEnglish LanguageProduction and ProcessingMathematics (knowledge)Personnel and Human Resources

Who is hiring

1,487open roles like this on employer career sites
199employers hiring
656posted in the last 7 days
CA · Remote · NYwhere most openings are

Openings right now

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

Pay by state

State25th pctMedian75th pctEmployed
New Jersey$111,580$173,690$284,25053,000
District of Columbia$127,110$168,000$204,89036,150
South Dakota$105,210$137,400$185,1004,280
Connecticut$95,300$137,220$207,86039,070
Delaware$97,920$137,220$200,0105,000
Washington$101,030$133,750$188,29050,630
Colorado$91,180$131,840$195,19041,870
New York$85,770$130,860$209,110206,740
Massachusetts$82,190$127,220$199,54095,880
New Hampshire$79,830$124,680$175,66022,110
California$81,620$124,390$186,230300,840
Virginia$78,240$122,080$178,490103,590
All 50 states, D.C. and Puerto Rico

Certifications people in this field hold

Training

Aptly members see WIOA-approved programs, colleges and certificates near them, with completion and earnings data, on every Path plan.

Job titles in this occupation

Related occupations

Are you suited for this?
Four short assessments and your background, scored against general and operations managers and 13,000 other careers — with the reasons. Free.
Find out in 15 minutes See openings

O*NET-SOC 11-1021.00 · O*NET OnLine. Pay: BLS OEWS May 2025, annual, U.S. Employment counts are national.