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Switchboard Operators, Including Answering Service in Iowa

Switchboard operators manage telephone systems for businesses, routing calls between internal lines and outside callers. They work in offices, medical facilities, hotels, and call centers, using specialized equipment to connect calls, transfer messages, and provide basic information to callers. In Iowa the median pay is $38,400 a year, 1% below the national median of $38,630.

$38,400median pay in Iowa, per year
$36,600–$42,580middle half earn
210employed in Iowa
$38,630U.S. median, for comparison
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Who is hiring in Iowa

5open roles like this on employer career sites, 0 in Iowa or remote
1employer hiring
0posted in the last 7 days
WIwhere most openings are

What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningSpeakingSocial PerceptivenessService OrientationReading ComprehensionCoordinationMonitoringWriting

Knowledge areas

Customer and Personal ServiceEnglish LanguageAdministrativeComputers and ElectronicsTelecommunicationsAdministration and Management

Full profile, interests that fit, certifications and training: Switchboard Operators, Including Answering Service.

Licenses and training in Iowa

Switchboard Operators, Including Answering Service pay in other states

Related occupations

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Four short assessments and your background, scored against switchboard operators, including answering service and 13,000 other careers — with the reasons. Free.
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O*NET-SOC 43-2011.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Iowa, annual.