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Switchboard Operators, Including Answering Service in Virginia

Switchboard operators manage telephone systems for businesses, routing calls between internal lines and outside callers. They work in offices, medical facilities, hotels, and call centers, using specialized equipment to connect calls, transfer messages, and provide basic information to callers. In Virginia the median pay is $36,730 a year, 5% below the national median of $38,630.

$36,730median pay in Virginia, per year
$34,420–$40,200middle half earn
610employed in Virginia
$38,630U.S. median, for comparison
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Who is hiring in Virginia

5open roles like this on employer career sites, 0 in Virginia or remote
1employer hiring
0posted in the last 7 days
WIwhere most openings are

What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningSpeakingSocial PerceptivenessService OrientationReading ComprehensionCoordinationMonitoringWriting

Knowledge areas

Customer and Personal ServiceEnglish LanguageAdministrativeComputers and ElectronicsTelecommunicationsAdministration and Management

Full profile, interests that fit, certifications and training: Switchboard Operators, Including Answering Service.

Licenses and training in Virginia

Switchboard Operators, Including Answering Service pay in other states

Related occupations

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Four short assessments and your background, scored against switchboard operators, including answering service and 13,000 other careers — with the reasons. Free.
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O*NET-SOC 43-2011.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Virginia, annual.