Aptly

Telephone Operators in Texas

Telephone operators provide information to callers by looking up phone numbers, addresses, and other details in directories. They assist with billing inquiries, process third-party charges, handle refunds for incorrect calls, and may route emergency calls In Texas the median pay is $41,250 a year, 1% below the national median of $41,740.

$41,250median pay in Texas, per year
$37,150–$50,120middle half earn
280employed in Texas
$41,740U.S. median, for comparison
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What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningSpeakingService OrientationSocial PerceptivenessReading ComprehensionCritical ThinkingMonitoringComplex Problem Solving

Knowledge areas

Customer and Personal ServiceTelecommunicationsAdministrativeEnglish LanguageComputers and ElectronicsAdministration and Management

Full profile, interests that fit, certifications and training: Telephone Operators.

Licenses and training in Texas

Telephone Operators pay in other states

Related occupations

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Four short assessments and your background, scored against telephone operators and 13,000 other careers — with the reasons. Free.
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O*NET-SOC 43-2021.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Texas, annual.