Aptly

Telephone Operators in Georgia

Telephone operators provide information to callers by looking up phone numbers, addresses, and other details in directories. They assist with billing inquiries, process third-party charges, handle refunds for incorrect calls, and may route emergency calls In Georgia the median pay is $36,920 a year, 12% below the national median of $41,740.

$36,920median pay in Georgia, per year
$35,640–$40,940middle half earn
160employed in Georgia
$41,740U.S. median, for comparison
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What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningSpeakingService OrientationSocial PerceptivenessReading ComprehensionCritical ThinkingMonitoringComplex Problem Solving

Knowledge areas

Customer and Personal ServiceTelecommunicationsAdministrativeEnglish LanguageComputers and ElectronicsAdministration and Management

Full profile, interests that fit, certifications and training: Telephone Operators.

Licenses and training in Georgia

Telephone Operators pay in other states

Related occupations

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Four short assessments and your background, scored against telephone operators and 13,000 other careers — with the reasons. Free.
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O*NET-SOC 43-2021.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Georgia, annual.