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Telephone Operators in Ohio

Telephone operators provide information to callers by looking up phone numbers, addresses, and other details in directories. They assist with billing inquiries, process third-party charges, handle refunds for incorrect calls, and may route emergency calls In Ohio the median pay is $36,970 a year, 11% below the national median of $41,740.

$36,970median pay in Ohio, per year
$34,320–$39,570middle half earn
220employed in Ohio
$41,740U.S. median, for comparison
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Openings in Ohio and remote

Openings are read from employers’ own career pages and public job boards and change daily. Search all openings (free account) to filter by distance, pay and how well you qualify.

What it takes

Preparation: Some preparation (usually high school; some on-the-job training). Most hold a high school diploma.

Skills that matter most

Active ListeningSpeakingService OrientationSocial PerceptivenessReading ComprehensionCritical ThinkingMonitoringComplex Problem Solving

Knowledge areas

Customer and Personal ServiceTelecommunicationsAdministrativeEnglish LanguageComputers and ElectronicsAdministration and Management

Full profile, interests that fit, certifications and training: Telephone Operators.

Licenses and training in Ohio

Telephone Operators pay in other states

Related occupations

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Four short assessments and your background, scored against telephone operators and 13,000 other careers — with the reasons. Free.
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O*NET-SOC 43-2021.00. Pay: BLS Occupational Employment and Wage Statistics, May 2025, Ohio, annual.